Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect the following types of information:

• Account information (name, email, company details)
• Business information (tax ID, business type, contact details)
• Order and transaction history
• Payment information (processed securely by third-party providers)
• Activity logs and usage data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Manage your account and provide customer support
• Send order confirmations and shipping updates
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Restriction: Request restriction of processing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order history and transaction records are retained for accounting and legal compliance purposes.

7. Cookies

We use cookies to improve your experience on our website. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.

8. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping carriers. These providers are contractually obligated to protect your data.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

Email: privacy@example.com
Address: [Your Company Address]